We are here to help when you need us

Please feel free to contact our support service activated be phone or email should you need; help with a specific problem/issue, general advice or extra information.

Our support telephone number is: 01635 800 360

Our support email address is: support@hampshirebroadband.co.uk

Once our support service is activated, by either phone or email, our local technical team will instantly receive your message, subject to the nature of your message/enquiry and availability of team members you will be contacted as soon as practical. We judge ourselves a by how quickly we respond to your enquiry.

Special Notice
In the event of a localised power-cut or fibre-strike in your vicinity you will need our support telephone number 01635 800 360 but won’t have access to this website so please keep a record of the number close to your router so you can ring-in the fault.

In the event of a total network blackout we apologise that we may be too busy to answer all calls so we will message customers by text. Please make sure that your latest mobile number is registered with us .