HCB Community

Building our local infrastructure

Hampshire community Broadband was founded by residents of North Hampshire to deliver world class broadband to the communities of North Hampshire. HCB equally needs the support of local landowners, local investors, local customers and local Volunteers.

Since inception, HCB (partially financed with seed capital from Basingstoke & Deane Borough Council) has installed 65km of buried fibre cable connecting over 200 customers.

Central Government, through the Department for Digital, Culture, Media & Sport (DCMS), has launched incentive/grant schemes, the current scheme being the Rural Gigabit Broadband Voucher (RGBV) Scheme – to encourage companies such as HCB to provide a broadband service with speeds of up to a Gigabit per second (1,000 Mbps), but for at least 100 Mbps, to local residents and small or medium sized enterprises (SMEs) in rural areas. In recent months, Hampshire County Council have been providing 'top up' funding (over and above the RGBV funds) to assist network builders reach the county's remotest households.

Through HCB's partner company, Fibre Options Limited (FOL), our project is now successfully registered under the scheme. For further details of the RGBV Scheme, see https://gigabitvoucher.culture.gov.uk/.

Under our registration for the scheme, SMEs and private households can benefit to the tune of, respectively, £3,500 and £1,500 (excluding VAT) in respect of the costs relating to getting connected. In certain circumstances HCB can apply fot the HCC top-up voucher, being an additional £1,500 for residential properties). As with any grant scheme, to gain the benefits certain steps must be complied with.

An outline of the journey from order to being connected is given in the following document 'The Journey PDF'. Each stage is explained in more detail thereafter.

To connect your property to our network, we need to bring a fibre optic cable from the connection point, near the boundary of your property, to the place in your property where you want your router.

Your router must be within one metre of a power socket. The fibre runs from the router through a hole we will drill in your wall, down into the ground where it will then run back to connect to our network. If the router is located away from the point of entry into your property, we will run one metre of internal fibre cord between the entry point and the router. Longer cords are available to order.

Before commencing the installation, the technician will ask you to agree the route of the fibre optic cable into your property. The technician will record the plan for your installation on a form and ask you to sign to confirm that you are happy and that you have been shown how to use the equipment supplied.

Please ensure that the route of the installation is within the boundary of your property. If you ask us to install across a route where we do not believe we have the necessary consents or permission, we will not be able to carry out the installation and you may be asked to pay a cancellation charge.

There must be someone over the age of 18 at the property during the installation. This is to protect us and you and to ensure that the installation is carried out as we have agreed. If you are not able to be present, please ensure that the adult who is present understands your requirements and has your authority to agree the installation route.. Each stage is explained in more detail thereafter.

When the work is done you should find that everything has been left neat and tidy, holes are sealed with silicone and the ground outside has been reinstated as close as possible to its original state.

Standard Installations

Our standard installation service covers all installations at whatever distance is necessary except for those which meet any one of the criteria listed in Standard and Non-Standard Installations Guide. Installations will be undertaken by an HBL (Hampshire Broadband Limited) apointed contractor.

Non-standard Installations

Please read Standard and Non-Standard Installations Guide.

The Area

Below is a map that shows our coverage.

HBL could consider extending the network, should adjacent communities so wish.